If Hashem can look at every Jew, no matter…

If Hashem can look at every Jew, no matter how far gone he seems to be, and say, "I'm holding off on punishing him, because he's someone with value, and I want him to come back," we too can try to find value in every Jew, no matter what he has done, and try to resolve things with him.

— from The Air Traffic Controller (God)

In the book

Do not despair at what the accounting turns up, because repentance was built into the world before anything else — God conceived of teshuvah, of return, at the very beginning, so that a flawed creation could stand at all. In His patience He holds off, again and again, on a soul that has not yet straightened out, and He prizes in the one who returns a particular courage that the never-fallen never had to find. Do one act of service. The Controller runs the whole sky for the sake of others; fly the same way. — The Air Traffic Controller (God)

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