Communication & Conflict (Communication/Conflict)

Chapter 15 — Communication & Conflict (Communication/Conflict). 139 thoughts gathered here — 77 made it into the written chapter, the rest wait in the pool. This introduction is a placeholder for the author's own words.

The spine

The thoughts this chapter was written from, in order of appearance.

  1. listening is an act of compassion, of love
  2. Summary
  3. that everything we're writing about has to do with…
  4. This is a chapter about the power of language
  5. Oh 67 Human relationships are complex many things happen
  6. so the results of our actions come back to…
  7. listening is more than being quiet while the other…
  8. , Page 36
  9. for your eyes
  10. ribeye motion Shapiro was giving a lecture in one…
  11. Many communicators try to make themselves look smart
  12. 7
  13. Walk with me for a while, my friend you…
  14. this realization is has come to neuroscientists that you…
  15. the gift of communication is not only a set…
  16. Key Learnings
  17. Before you open your mouth, be silent and reflect…
  18. If we wish to live consciously, we need to…
  19. Calmness
  20. to greet everyone cheerfully
  21. They are important implications for gaining rapport
  22. Before is the ability to enter someone else’s world…
  23. I cannot stress the importance of making and maintaining
  24. Make a good first impression
  25. We might believe we’re making progress by discussing hot…
  26. Getting through the filters
  27. To find common ground
  28. Oh 67 The content and the context of communication…
  29. As you get better and better at what you…
  30. All communication needs to have a point itself not…
  31. You cannot have a good relationship or a good…
  32. 3
  33. Key Learnings
  34. First, perceived confidence does not always de-pend on the…
  35. Giving advice, we might be in advertently can bank…
  36. Offering advice without considering the persons needs can undermine…
  37. Another experiment found that people were more successful in…
  38. The art of starting new kinds of conversations, of…
  39. two unearthed the hidden potential in teams instead of…
  40. If you ever find yourself in a tight, unanimous…
  41. 1
  42. If you say no early in a cycle, and…
  43. Hage 88 I am right
  44. Many arguments are like fighting with the air they…
  45. Why do we do this?
  46. If you're just nice then you do whatever keeps…
  47. Most interesting was that the low-self-distance people coped adaptively…
  48. Page XVI keyword wisdom sometimes you don't even notice…
  49. There's a word for people who always respond to…
  50. group solidarity sores when facing a common enemy
  51. "If you know the enemy and know yourself, you…
  52. The paradox of the Immovable Object meeting the Irresistible…
  53. two words for conflict resolution
  54. Try to calm down, we would each ask ourselves…
  55. Agreeableness is about seeking social harmony, not cognitive consensus
  56. Relationships
  57. whether you disagree loudly or quietly yet persistently put…
  58. Jem statements
  59. The Influence competence requires that we be seen as…
  60. The entrepreneur Ben Horowitz, cofounder of Opsware and currently…
  61. Strategy to uncover and collaborate learn the other parties…
  62. But you just really get the sense, when you…
  63. Get the big picture
  64. Implementing strategy to uncover and collaborate
  65. Implementing strategy for, build trust first
  66. to put behind you where you have been stuck…
  67. The authority to mediate disputes within the tribe, so…
  68. They practice the "ouch rule," which requires discussions to…
  69. Listening is a form of conflict resolution
  70. Steps for Mediation
  71. conflict creates uncertainty who's wrong?
  72. So, people always thought we would never keep working…
  73. 1
  74. The difference between demanding an immediate consequence or resolution…
  75. if you are interested in working on your rethinking…
  76. Contend not with men, and metal, not with strife…
  77. The need to approach others positively and with enthusiasm…

The pool

Gathered for this chapter, not yet used — raw material for what comes next.

Communication & conflict (communication/conflict)

Decision

Business

Action

Conflict

Success

Legacy

Happiness