Walk with me for a while, my friend you…

Walk with me for a while, my friend you in my shoes, and I in yours and then let us talk.Richelle E. Goodrich The foundation, for understanding, others, a strong sense of self-awareness and emotional intelligence. You need to understand your own feelings and emotions impact others. Active listening, plays an important role in how we understand and connect with people, active listening as an acquired skill. Most people inherently want to share their own perspective. Understanding others is also about being curious and inquisitive. You have to ask questions to draw information out of others.

— from Communication & Conflict (Communication/Conflict) · Rational Intelligence by Adam Bandelli

In the book

The mark of a great listener is not that they seem clever but that they make the other person feel clever — they leave people holding their own ideas with a little more humility, doubt, and curiosity than before. Ask open-ended questions; ask questions that draw the other person out. None of this is mystical: when one person truly listens, the listener's brain activity begins to mirror the speaker's — two nervous systems falling into step. — Communication & Conflict (Communication/Conflict)

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