First, perceived confidence does not always depend on the…

First, perceived confidence does not always depend on the content of the message. Instead, it often depends on confident behavior: posture, tone of voice, calmness, and, of course, confident language.

— from The Instruments (Awareness/Perception/Expectations)

Also belongs to

• Who Is Flying (Self, Nature & Nurture)
• The Mind in the Cockpit
• The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy)
• Communication & Conflict (Communication/Conflict)

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