Another useful suggestion

Another useful suggestion: make sure that one of those rules of engagement addressed how people should respond whenever someone does or says something that is disruptive.

— from Communication & Conflict (Communication/Conflict) · *Optimal: How to Sustain Personal and Organization aExcellence Every Day by Daniel Goleman *

Also belongs to

• Decisions & Choices (Decision/Choice/Focus/Forethought/Consequences)

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