ribeye motion Shapiro was giving a lecture in one…

Keyword pause ribeye motion Shapiro was giving a lecture in one of the students set up a tape recorder that paused when there was silence. When Rabbi Shapiro noticed this, he said that the pauses are there for a purpose The pauses allow for the teachings to be internalized. Emotion penetrates between the words.

— from Communication & Conflict (Communication/Conflict)

In the book

It turns out the quality of your attention literally sets the quality of the other person's thinking — people think better in the presence of someone truly listening — so keep your eyes on their eyes and do not look away. To hear, you must first be silent, and you must honor the pauses, because some of the most important things pass between the words rather than in them. The mark of a great listener is not that they seem clever but that they make the other person feel clever — they leave people holding their own ideas with a little more humility, doubt, and curiosity than before. — Communication & Conflict (Communication/Conflict)

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