Do these things if you can

page 123 Do these things if you can; keep iContact with the other person when they are speaking. Focus on finding a good idea, not on winning. Remember how intelligent you both are. Be fascinated by the other persons. Mind at work. Remember that there is an idea. Neither of you has yet thought of that was resolve. The problem better than you can imagine. Smile once in a while appropriately. Avoid saying things that you will regret. Breathe out. If the time runs out before you find a mutually good idea, schedule a time soon to continue.

— from Time

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