When we interviewed Patty McCord, Netflix's chief talent officer…
When we interviewed Patty McCord, Netflix's chief talent officer from 1998 to 2012, she explained, "The most important role I played at Netflix was, at the end of every executive meeting, to say, 'Have we made any decisions in the room today, and if we have, how are we going to communicate them?" Again and again, Patty found that executives had wildly varying memories of decisions-which would have stymied progress if she hadn't asked these questions, taken notes, and reminded people at key moments
— from Communication & Conflict (Communication/Conflict) · Friction Project : How Smart Leaders Make the Right Things Easier and the Wrong Things Har
Also belongs to
- Decisions & Choices (Decision/Choice/Focus/Forethought/Consequences)
- Leadership & Business (Leadership/Business)
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