All communication needs to have a point itself not…
Page 20. All communication needs to have a point itself not sticky. It does not stick for two reasons. First this fact applies universally and therefore it is not Sydney late into any subject categorization. Second and first that we humans or not fully in control of the doubt it in our heads, and therefore is not affirming.
— from Communication & Conflict (Communication/Conflict) · How to Understand Everything, Consilience: A New Way to See the World
In the book
Guard against the great speaker's trap, the curse of knowledge: the better you understand something, the worse you tend to become at explaining it to someone who doesn't, because you forget what it was like not to know. So adjust to your listener's level, and make sure every message carries a clear, single point — a benefit the listener can actually grasp and keep. Cultivate, in your home and your work, robust dialogue — communication marked by openness, candor, and informality, because formality quietly suppresses honesty while informality invites it. — Communication & Conflict (Communication/Conflict)