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  1. Tell me one thing you want me to start doing. 2. Tell me one thing you want me to stop doing.

— from Communication & Conflict (Communication/Conflict) · Building the Best: 8 Proven Leadership Principles to Elevate Others to Success by John Ead

In the book

And if you ever find yourself in a tight, unanimous group, say your mind anyway — and if you lead one, appoint a devil's advocate, the least popular and most valuable person in the room. Make honest feedback easy to give by asking for it small: tell me one thing to start doing, and one thing to stop. And learn to say no early and clearly, because once people know your no is real, you will have to say it far less often. […] Weigh your words before you spend them. Ask what benefit they will bring; speak gently and greet people warmly; mind how you say it, not only what; and beat the curse of knowledge by meeting your listener where they are. Make honesty easy. Build candid, informal dialogue; say the thing plainly rather than assuming you were understood; ask for "one thing to start, one thing to stop"; and speak up even in the unanimous room. In conflict, say less — and look inward first. Open by asking what you contributed; disagree without being disagreeable; and dig for the shared value beneath the fight. — Communication & Conflict (Communication/Conflict)

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