The art of starting new kinds of conversations, of…

Page 29 The art of starting new kinds of conversations, of creating due departure points and new outcomes an hour current grappling, not rocket science. But it does require that we knew once or retire some habits to so ingrained that they feel like the only way it can be done. We've all been trained to be advocates for what we care about. This has its place and value and civil society, but it can get in the way of the axial move of deciding to care about each other

— from Communication & Conflict (Communication/Conflict) · Becoming wise by Krista Tippett

In the book

Be careful, too, with advice. Handing someone unsolicited advice can quietly tell them you don't think they can manage on their own, undermining the very confidence they need; the most effective help is usually delivered under the radar, as quiet support rather than instruction — which is also what actually moves people toward their goals. The deeper art is to start new kinds of conversations altogether: to set down, for a moment, our trained instinct to advocate for our own position, and make the harder move of deciding to truly care about the person across from us. That same generosity is what makes a group think well. — Communication & Conflict (Communication/Conflict)

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