To find common ground
To find common ground. You need to choose the best communication method. Experts in the field of communication and interpersonal relationships have found that people rely predominantly on one of three sensory models. Visual I see what you mean auditory I hear what you’re saying or kinaesthetic. It feels to me like - the dominant processing mode affects how an individual reacts to various types of communication.
— from Communication & Conflict (Communication/Conflict) · Relational Intelligence by Adam C Bandelli PH.D.
In the book
To get any message through a person's filters at all, give it something to hold onto — a small reward, a touch of novelty, and above all a human angle, people plus genuine feeling. Notice, too, that people take in the world through different channels — some are visual ("I see what you mean"), some auditory ("I hear you"), some physical ("it feels right") — and you connect faster when you speak in their channel. Remember that meaning is made of content and context together — the same words mean different things in different settings. — Communication & Conflict (Communication/Conflict)