Strategy to uncover and collaborate learn the other parties…
Strategy to uncover and collaborate learn the other parties, motivations and concerns. Propose multiple solutions and invite your counterparts to improve on them.
— from Communication & Conflict (Communication/Conflict) · Mental Toughness by HBR
In the book
One executive ended a vicious feud between two departments not by lecturing them to "see each other's perspective," but by swapping the two department heads — and within a week, each had understood the other's world from the inside. When you do propose a way forward, offer several possibilities at once and invite the other side to improve on them, rather than defending a single demand. This is the difference between a zero-sum fight and a real negotiation. — Communication & Conflict (Communication/Conflict)
Also belongs to
- Expanding Your Range (Growth/Change/Education/Learning/Habit)
- Decisions & Choices (Decision/Choice/Focus/Forethought/Consequences)