the trick is finding fantastic people and giving them…
Keyword succession the trick is finding fantastic people and giving them the chance to be the best of what they do. We talk about the emotions that surround succession. When people are promoted, there are a lot of feelings to consider. Those promoted might feel a sense of pride in their own success but also anxiety about their new responsibilities. Others will have thought they would get promoted and didn't. Some will feel excited about having a new boss others will feel unward and frightened of change. The effects of those feelings will show up and unusual ways and at strange times and being aware of them, understanding and managing them, is essential to the success of any leader.
— from Leadership & Business (Leadership/Business) · What it Takes, Lessons in the Pursuit of Excellence
In the book
Beware the most common delegation blunder of all: when a project runs late, the instinct is to add people, but the burden of onboarding and coordinating the newcomers makes the late project later still. And when you do promote someone, handle it with care — a promotion stirs pride and anxiety in the one who rises and quiet resentment in those who hoped and didn't, and managing those feelings is essential to the whole thing working. Make it safe to speak. Google studied a hundred and eighty of its teams, every which way, looking for what made the great ones great. — Leadership & Business (Leadership/Business)
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