Three situation constitute natural defining moments, and deserve our…
Page 37. Three situation constitute natural defining moments, and deserve our attention; the first transitions; the second milestones; and the third pet.
— from Takeoff Into Chaos · Power of Moments by Chip Heath and Dan Heath
In the book
And turn compassion, not just judgment, on yourself: the one who only looks inward finds chaos, and the one who looks with the cold eye of criticism finds only flaws, but the one who looks with understanding finds her way through. Watch for the hinges. Give real attention to the natural defining moments — the transitions, the milestones, the partings — because those are the points on which a whole life quietly turns. And when you can make no sense of it at all, fly on faith. There will be stretches you can neither understand nor rise above; those are precisely the moments that ask for faith. — Takeoff Into Chaos