Seven Leaders who have the courage to show genuine…
Page 18Seven Leaders who have the courage to show genuine vulnerability and empathy inspire loyalty and support from their teams.
— from The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy) · Lead to win by Carla Harris
In the book
It is, at its very core, the structure that lets you receive emotion at all — to be affectable, changeable, still in flux rather than frozen into a final shape. I watched it in business for fifty years: the leaders with the courage to show genuine vulnerability and empathy were the ones who inspired loyalty. The ones who owned their mistakes publicly, in hard times, were the ones people stuck with. — The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy)