60% of Uber passengers never leave a tip because…

Keyword business 60% of Uber passengers never leave a tip because nobody is watching them. It is important to always factor in how we are perceived in public and how we are seen in public which influences a lot of behavior. Your self-image as a person within your group or your community will change behavior

— from Leadership & Business (Leadership/Business)

In the book

A gift carries the spirit in which it's given; without that spirit it is not a gift, only a transfer — a number moving from one column to another. Never underestimate, either, how much of human behavior is driven simply by being seen: sixty percent of Uber passengers never tip, because no one is watching. Invest like a grown-up. Here the wisdom is old and unglamorous. — Leadership & Business (Leadership/Business)

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