when you speak, speak with intent instead of just…
Page 96 when you speak, speak with intent instead of just speaking spontaneously. If you try doing this you will see that you will speak differently. In order to speak with intent you need to take a moment to reflect, to check in with yourself, and pay attention to what you're feeling and sensing. Then you need to give yourself the time to speak at a pace that allows the other person and myself to be honest. be succinct, specific, and generous in practice.
— from Time