targets had to be ambitious enough to avoid marginal…

targets had to be ambitious enough to avoid marginal tweaks in process and force a radical rethinking. Everyone was involved to generate ideas of how things could be improved. My job was to create a drive process that allowed those who knew the business far better than I did to find the answers.

— from The Mind in the Cockpit · Heart of Business by Hubert Joly and Caroline Lambert

Also belongs to

• Expanding Your Range (Growth/Change/Education/Learning/Habit)
• Leadership & Business (Leadership/Business)

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