LEADING WITH EMOTIONAL INTELLIGENCE What's that like for you…

LEADING WITH EMOTIONAL INTELLIGENCE What's that like for you tell me more. What was going on for you when that happened? What did you feel or think about that? What might someone else not know about this situation? What's your perspective on that? What else can you tell me?

— from The Instruments (Awareness/Perception/Expectations)

Also belongs to

• The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy)
• Communication & Conflict (Communication/Conflict)

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