dependability
Page 215 dependability; can we count on each other to do high-quality work on time?
— from Leadership & Business (Leadership/Business) · Measure what matters
In the book
Aim for ten times, and you're forced to start over and actually invent something. Build a culture that high-fives the smart, innovative idea, and one where people can count on each other to do quality work on time, because dependability is the quiet foundation of every good team. Surprise people, on purpose. Memorable moments — the ones that build loyalty — usually break the script. — Leadership & Business (Leadership/Business)
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