Key Learnings

Key Learnings: Appreciate the complexity of human motivations and avoid oversimplification. Cultivate empathy and seek to understand different perspectives.

— from The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy) · Talking to Strangers by Malcomb Gladwell

Related

• when it comes to regret, a third view is…
• Shame and quilt are often confused
• there is an empathy museum which has participatory art…
• Incorporation
• final, Anderson and Adolf say that emotions are automatic
• Creating the life you want can be scary, but…