in summary we all have the ability to listen…
Page 83 in summary we all have the ability to listen to other people as their potential. However it's also easy to get lost in the details, misled by our filters and agendas commerce sidetrack by our hot spots. It's a matter of understanding these frames and being of where of where you are coming from and from when you are listening to others. Once we become aware of what is clouding our natural clarity we are on the way to listen to people in a whole new way.
— from The Instruments (Awareness/Perception/Expectations)