general Johnson who was the CEO of Johnson and…

Page 161 keyword decisions general Johnson who was the CEO of Johnson and Johnson told Jim Burke who was a CEO after he made a major mistake. I just want to congratulate you. All business is making decisions comment if you don't make decisions you won't have any failures. The hardest job I have is getting people to make decisions. If you make the same decision wrong again, I'll fire you. But I hope you make a lot of others, that you'll understand there are going to be more failures than successes.

— from Leadership & Business (Leadership/Business)

In the book

The chairman of Johnson & Johnson once told an executive who'd just made a costly mistake, "All business is making decisions, and if you don't make decisions you won't have any failures. The hardest job I have is getting people to make decisions". Make them. […] Lead by growing others. Once you're the captain, your scoreboard is their development, not your own brilliance. Decide, then delegate with intent. Make the call; teach your people how to decide; hand them the intent and get out of the way. Build psychological safety, then demand candor. Make it safe to speak, appoint a devil's advocate, and have the courage to say the hard thing yourself. — Leadership & Business (Leadership/Business)

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