Paige 45 building the emotional bank account one very…
Paige 45 building the emotional bank account one very practical useful way to understand an apply this whole idea of proactivity, and this inside out approach of focusing on the circle of influence is by using the analogy or metaphor of the emotional bank account, the emotional bank account represents the quality of the relationship you have with others. It's like a financial bank account, and that you can make deposits by proactively doing things that build trust in the relationship or you can make withdrawals by reactively doing things that decrease the level of trust, and at any given time, the balance of trust in the account determines how you can communicate and solve problems with one another
— from Time