when you are building a company you must believe…
Page 111 when you are building a company you must believe there is an answer and you cannot pay attention to your odds of finding it. You have to just find it, it matters not whether your chances are nine and 10 or one in a 1000, your task is all the same.
— from Leadership & Business (Leadership/Business)
In the book
Watch for your customers' moments of dissatisfaction and step in to help — offering help in a hard moment is its own reward, and it happens to be good business too. And when you are building something genuinely new, you have to believe there is an answer and stop calculating your odds of finding it — whether your chance is nine in ten or one in a thousand, the task is the same: find it. Know what is indispensable, and whether it scales. In any business you must find the indispensable parts — is it the chef, or the ingredients? — Leadership & Business (Leadership/Business)