For this the program uses the Emotional and Social…

For this the program uses the Emotional and Social Competence Inventory (ESCI), that 360-degree assessment instrument that renders scores on all twelve EI competencies that set star performers apart from average ones.

— from The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy) · *Optimal: How to Sustain Personal and Organization aExcellence Every Day by Daniel Goleman *

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