keyword apology it is always better to say I'm…
Keyword regret keyword apology it is always better to say I'm sorry for what I did then I'm sorry for the way you feel.
— from The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy)
In the book
Two: you may glance backward, but you must not stare — obsessing about the past will never carry you forward. And when you have wronged someone, apologize cleanly: say "I am sorry for what I did," not the coward's "I am sorry for the way you feel". [Here is the place for my own confession — write in, or let me tell you across the table, the decisions I would make differently if I had them again, and what I learned from carrying them.] I will only say this much here, in my own words, because you should hear that your grandfather is not above this storm: with the information I have now, there are things I regret — the way I dealt with my own parents, the way I dealt with my children. — The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy)