for the truck, with finding fantastic people and giving…

Page 330 for the truck, with finding fantastic people and giving them the chance to be the best at what they do we keep our edge by and reinventing everything we do to make it better. We also talked about the emotions that surround succession. When people are promoted, there are a lot of feelings to consider.

— from The Heart in the Cockpit (Emotion/Awe/Anxiety/Regret/Empathy) · What it Takes, Lessons in the Pursuit of Excellence

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