Robert I Sutton

44 thoughts in this book draw on Robert I Sutton.

Books & sources

• Friction Project : How Smart Leaders Make the Right Things Easier and the Wrong Things Harder · 44 thoughts

The thoughts

• Before making a big decision, leaders slow down, do…Leadership & Business
• Brooks observed that, when projects are running late, leaders…Leadership & Business
• If the folks at Boeing, especially senior executives, had…Takeoff Into Chaos
• If the folks at Boeing, especially senior executives, had…Takeoff Into Chaos
• Sometimes, life is like a mousetrapTakeoff Into Chaos
• The second symptom of power poisoning is the belief…Leadership & Business
• These reappraisals include learning to identify and avoid negative…Failure & Resilience
• When we inter-viewed Patty McCord, Netflix's chief talent officer…Leadership & Business
• As the quote attributed to leaders including UThe Flight Plan
• Becky started giving "The Chicken F'er" talk to community…Expanding Your Range
• Becky started giving "The Chicken F'er" talk to community…Goals, Action & Defining Success
• Before the pitches began, David reminded people that IDEO's…Expanding Your Range
• Before the pitches began, David reminded people that IDEO's…Expanding Your Range
• Dropbox also developed guidelines that included such directives as…True North
• For example, we tracked close to two thousand agile…Takeoff Into Chaos
• For example, we tracked close to two thousand agile…The Instruments
• Friction Forensics Do You Want Something to Be Easy…Expanding Your Range
• Friction Forensics Do You Want Something to Be Easy…Expanding Your Range
• In 2017, DrExpanding Your Range
• In 2017, DrExpanding Your Range
• It's now called Visa International, and it's a decentralized…Decisions & Choices
• It's now called Visa International, and it's a decentralized…Expanding Your Range
• Netflix engineers put a "cancel button" on the account…Expanding Your Range
• Netflix engineers put a "cancel button" on the account…Expanding Your Range
• Patrick catalogs "examples of people quickly accom-plishing ambitious things…Expanding Your Range
• Patrick catalogs "examples of people quickly accomplishing ambitious things…Expanding Your Range
• Perry and Jeremy impose a portfolio of obstacles on…Expanding Your Range
• Research on "management by walking around," or MBWA, suggests…Takeoff Into Chaos
• Similarly, Comcast, our internet and TV provider, protects a…Takeoff Into Chaos
• Similarly, Comcast, our internet and TV provider, protects a…Takeoff Into Chaos
• So, he made a simple ruleTrue North
• Sometimes, life is like a mousetrapThe Flight Plan
• Students receive candid feedback from Perry and Jeremy, visiting…The Instruments
• Students receive candid feedback from Perry and Jeremy, visiting…The Instruments
• The British prime minister urged them to write "short…Communication & Conflict
• The first conviction is I am accountable for friction…Expanding Your Range
• The upshot of their studies-building on research on cognitive…The Heart in the Cockpit
• The VP cut regular meetings with this team from…Expanding Your Range
• They strive to get things done as quickly and…Takeoff Into Chaos
• They strive to get things done as quickly and…The Flight Plan
• They treat wrestling with bad and good friction as…Takeoff Into Chaos
• When we interviewed Patty McCord, Netflix's chief talent officer…Communication & Conflict
• When Winston Churchill returned for his second term as…Expanding Your Range
• When Winston Churchill returned for his second term as…The Mind in the Cockpit